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    Our Process

    Below are steps to begin therapy with Royal Phoenix Life Services.

    Step 1: Email or Call to Get Started

    We respond to all requests within 48 business hours.

    Step 2: Initial Response

    A member of our team will respond to your request and gather information including insurance information, therapist preference, and availability.

    Step 3: Schedule Appointment

    Once your insurance has been verified or private pay rate option confirmed, we will schedule your appointment and send you a welcome email confirming your appointment and a link to complete the intake process.

    Step 4: Complete Intake

    Please complete this no later than 12 hours before your appointment.

    Step 5: Get Started with your Therapist

    Now it is time to meet with your therapist! All sessions are currently via telehealth. Your therapist will gather important information about you, your family, and your history. This is the time to build rapport with your therapist. In this first session we are getting an understanding of where you come from, where you are now, and where you want to go in your journey.